About Patient Advocacy Services
Ensuring facility compliance while increasing revenue through compassionate patient care and expert financial management.
What Sets Us Apart
Patient Advocacy Services LLC understands that seeking help from mental health or substance abuse providers is often one of the most stressful times in a person's life. We apply this understanding during every patient interaction.
Our distinguishing factor is our emphasis on patient relationships, combining compassion with expertise when managing patient accounts.
The primary purpose of Patient Advocacy Services LLC is to increase provider revenue while building, maintaining, and improving patient relationships.
Building Relationships
We serve as the liaison between patients and healthcare providers, ensuring financial matters are handled with care and professionalism.
Clear Communication
We handle explanations of insurance benefits, EOB forms, balances, and payment requirements in a transparent, considerate way.
Patient Liaison
Our staff serves as the bridge between patients and healthcare providers, handling sensitive financial discussions with empathy.
Preserved Relationships
By handling financial matters separately, we protect the therapeutic relationship between patients and providers.
Patient Responsibility & Financial Compliance
We ensure your facility remains compliant with Florida Statutes §817.505 and the Federal Anti-Kickback Statute (42 U.S.C. § 1320a-7b) while maximizing your revenue potential. Key issues we address:
Untapped patient responsibility reduces revenue
Facilities may face liability for not collecting required deductibles, co-payments, or co-insurance
Insurance carriers may sue providers for offering improper discounts
Proper documentation protects your facility from audits
State & Federal Compliance
Did you know that a treatment center and health care provider's failure to collect deductibles, co-payments, or co-insurance is a crime under Florida Statutes §817.505?
The Federal Anti-Kickback Statute (42 U.S.C. § 1320a-7b) further prohibits routinely waiving copays as it can be considered an illegal inducement, with penalties including up to $100,000 per violation and exclusion from Medicare/Medicaid.
Patient Advocacy Services not only provides real documented collections of patient responsibility, but details all efforts and attempts made to ensure compliance with both state and federal law.
Learn More About Our Team
Meet the dedicated professionals behind Patient Advocacy Services who work to maximize your revenue while maintaining positive patient relationships.
Meet the Team