Our Team

The People Behind Patient Advocacy

Dedicated professionals serving as the vital link between patients, families, and healthcare providers. We bring compassion and expertise to every interaction.

Leadership

Executive Team

Founder

Michael Clark

Michael Clark is the Founder of Patient Advocacy Services, bringing 13 years of experience in the addiction treatment industry with a specialized focus on patient financial responsibility and advocacy. Under his leadership, Patient Advocacy Services has generated more than $50,000,000 in collections for its clients over the past decade. Michael is recognized for designing and executing high-impact strategies in patient financial advocacy, benefits verification, reimbursement optimization, and complex billing resolution. His leadership emphasizes accountability, operational excellence, and data-informed decision-making, enabling provider organizations to strengthen revenue integrity while maintaining an ethical, patient-centered approach to financial communications.

$50M+

Total Collections

Years Experience

10+

Years Leading PAS

Chief Executive Officer

Joseph Popielinski

As Chief Executive Officer of Patient Advocacy Service, Joe Popielinski brings over 12 years of leadership experience within the behavioral healthcare industry, specializing in financial advocacy, compliance, and organizational excellence. His strategic approach combines operational precision with a deep understanding of the financial and regulatory frameworks that shape patient access and provider accountability. Under Joe’s leadership, Patient Advocacy Service has continued to strengthen its reputation for reliability, transparency, and ethical performance. He works closely with both internal teams and external partners to ensure every aspect of the organization reflects the highest standards of professionalism, compliance, and client service. Guided by integrity and driven by results, Joe remains committed to advancing the company’s mission and supporting sustainable growth throughout the behavioral health sector.

HR & Admin Manager

Carla Falconi

Carla Falconi brings over a decade of administrative and human resources experience to Patient Advocacy Service, where she plays a key role in ensuring smooth, efficient operations across the organization. With a strong background in administrative management, compliance, payroll, and invoicing, Carla is dedicated to creating structure, accuracy, and clarity in every process. Her proactive approach and commitment to organization allow business owners and team members alike to stay focused on delivering exceptional care and achieving long-term growth.

Frontline Heroes

Patient Advocates

The heart of our operation. Each advocate brings compassion and expertise to every patient interaction, ensuring dignified financial conversations.

Jonathan Pickett

Patient Advocate

Our Values

Healthcare-Focused, Patient-Centered

We understand that behind every account is a person navigating one of life's most challenging moments. Our team approaches every interaction with the empathy and professionalism that healthcare demands.