The People Behind Patient Advocacy
Dedicated professionals serving as the vital link between patients, families, and healthcare providers. We bring compassion and expertise to every interaction.
Executive Team
Michael Clark
Michael Clark is the Founder of Patient Advocacy Services, bringing 13 years of experience in the addiction treatment industry with a specialized focus on patient financial responsibility and advocacy. PAS reports more than $50,000,000 in historical aggregate collections for clients under his leadership; individual results vary and are not guaranteed. Michael is recognized for designing and executing strategies in patient financial advocacy, benefits verification, reimbursement support, and complex billing resolution. His leadership emphasizes accountability, operational excellence, and a patient-centered approach to financial communications.
Joseph Popielinski
As Chief Executive Officer of Patient Advocacy Service, Joe Popielinski brings over 12 years of leadership experience within the behavioral healthcare industry, specializing in financial advocacy and organizational excellence. His strategic approach combines operational precision with an understanding of the financial and regulatory frameworks that shape patient access and provider accountability. He works closely with internal teams and external partners to support professional, ethical, and client-focused administrative services. Guided by integrity, Joe remains committed to advancing the company’s mission throughout the behavioral health sector.
Carla Falconi
Carla Falconi brings over a decade of administrative and human resources experience to Patient Advocacy Service, where she supports efficient operations across the organization. With a strong background in administrative management, payroll, and invoicing, Carla is dedicated to creating structure, accuracy, and clarity in internal processes.
Patient Advocates
The heart of our operation. Each advocate brings compassion and experience to patient interactions using professional, dignity-conscious communication practices.
Jonathan Pickett
Patient Advocate
Healthcare-Focused, Patient-Centered
We understand that behind every account is a person navigating one of life's most challenging moments. Our team approaches every interaction with the empathy and professionalism that healthcare demands.
Privacy-Conscious Workflows
PAS applies privacy and security practices to the information it handles, subject to applicable law and client agreements.
Transparent Billing
Clear communication about financial obligations builds trust.
Compassionate Care
Every conversation reflects our commitment to patient dignity.
Dedicated Professionals
Ready to Work With Our Team?
Schedule your free consultation today. We'd love to discuss how our team can help your healthcare facility succeed.
Free consultation • No obligation • Healthcare specialists